Sweetpea Labs LLC ("Sweetpea Labs," "we," "us" or "our") runs the website at www.sweetpealabs.co (the "Site"). This Privacy Policy explains what information we collect through the Site, how we use it and the choices you have. The short version: we collect very little, and we never sell it.
1. Information We Collect
- Information you send us. If you email us at hey@sweetpealabs.co, we receive your email address and anything you include in your message.
- Basic technical information. When a page loads, our website hosting provider and Google Fonts automatically receive standard technical details, such as your IP address, browser type and the page requested, so the Site can display. We do not use this information to identify you.
The Site has no sign-up forms, user accounts, analytics or advertising trackers, and we do not collect payment information or sensitive personal information through it.
2. How We Use Information
- To read and reply to your messages, including questions about our Client Studio.
- To run, secure and maintain the Site.
- To keep reasonable business records and comply with the law.
We do not sell personal information, share it for targeted advertising, or use it for profiling.
3. Who We Share It With
We share information only with the service providers that help run the Site, and only as much as they need: our website hosting provider, which hosts and delivers the Site, and Google Fonts, which delivers the fonts the Site displays. These providers handle information under their own privacy policies. We may also disclose information when the law requires it or to protect our rights and the safety of others.
4. Cookies and Tracking
We do not use advertising, analytics or tracking cookies. Our hosting provider may use strictly necessary cookies to keep the Site secure and working. We do not allow third parties to track your activity across other websites through our Site. Because we do not track you, the Site works the same whether or not your browser sends a Do Not Track or Global Privacy Control signal. You can block or delete cookies in your browser settings, and the Site will still work.
5. How Long We Keep It
We keep emails you send us only as long as we need them to respond and to keep reasonable business records, then we delete them.
6. How We Protect It
We use reasonable safeguards to protect the information we hold, and the Site is delivered over a secure, encrypted connection. No method of storing or sending information online is completely secure. If a data breach ever affects your personal information, we will notify you as required by Virginia law and other applicable law.
7. Your Choices and Rights
Wherever you live, you can ask us to:
- Confirm whether we hold personal information about you and give you a copy.
- Correct information that is inaccurate.
- Delete your information.
To make a request, email hey@sweetpealabs.co with "Privacy Request" in the subject line. We may ask you to confirm your email address to verify the request, and we will respond within 45 days. If we decline your request, you can appeal by replying with "Appeal" in the subject line, and we will respond within 60 days. We will never treat you differently for exercising your privacy rights.
8. Children's Privacy
The Site is intended for people 18 and older. We do not knowingly collect personal information from anyone under 18. If we learn that we have, we will delete it promptly. If you believe someone under 18 has sent us information, please email hey@sweetpealabs.co.
9. Where Information Is Stored
Sweetpea Labs is based in Virginia, and information is stored and processed in the United States.
10. Changes to This Policy
If we change this Privacy Policy, we will update the date at the top of this page. If a change is material, we will also post a notice on the Site.
11. Contact Us
Questions about your privacy? Email us at hey@sweetpealabs.co.
